Thon Hotel Rosenkrantz Bergen

A very comfortable hotel in a great location. The rooms are clean, modern and well equipped. Every member of staff I spoke to was helpful, smiley and very friendly. At the end of my 10-day stint travelling around Norway I’d come accustomed to starting the day with an excellent breakfast, and WOW! I was not disappointed the first morning I came down. At first you don’t know where to start. Thankfully I stayed 3-nights so I tried everything by the time I left. I’d stay here again for the breakfast alone….

We loved the beauty of the old building, the location was perfect for most all of our plans, having a restaurant/bar was nice when our feet just couldn’t go another step and the train was right out front. We had a really quiet room in the back— that was outstanding! The staff was exceptional. All were nice and helpful during our stay. However, yesterday they really saved us from a really bad situation! The front desk staff discovered that our ship was leaving from Rotterdam, not Amsterdam. They helped with our taxi and we made it to our ship in time! They went above and beyond.

I wanted to be really close to Bryggen, the Fløibana & the Fish Market. The location was perfect for all 3. Great World class restaurants all around. Comfortably close to the train station & buses too. The breakfast buffet was outstanding!

I liked everything! The breakfasts really are amazing as per all the reviews. A huge selection of lovely food, coffee, teas and other drinks. My favourite was the machine that freshly presses your oranges… Gosh! I loved that! The bed was so comfortable and the room had lovely block-out curtains ensuring a nice dark room at night. The staff were all really amazing. I needed to print a contract and then asked for it to be scanned again, and not only was the lady at reception super helpful in doing that, she also did not charge me for it, which I could not believe. And the best was that we could have a complementary dinner there when we arrived cold and tired from the airport. Warm soup, bread, pasta, cheese, salami, jam and pastries and lovely cappuccino. Arriving at 8 pm with a 12 year old being a single mom in a city that I’ve never been to before, this was such a heaven-sent that I did not have to go look for a place to get food from when we landed, and the fact that it is complementary just blew my mind! All communication before the stay via Booking.com was answered promptly and great advice was given. There was a problem with the plumbing in my room and I was given the option to move to another room or to get the janitor to fix it. I chose the latter as I did not want to pack and unpack in a new room and it was fixed (and the room cleaned) before we finished breakfast, so I was not inconvenienced at all. I highly recommend this hotel and would most certainly return if I’m lucky enough to visit Bergen again.

This is a more of a chain style hotel, without much character to the rooms. Nothing bad but nothing particularly memorable. Nice friendly staff at the front desk. Adequate breakfast included with the room rate.